SHIPPING & RETURNS
SHIPPING POLICY
Orders are processed within 1-3 business days, excluding weekends and holidays, though processing times may be longer during peak periods or promotions. We offer standard and expedited shipping options, with rates calculated at checkout based on location and order weight. Free shipping may apply to orders exceeding a specified amount. Delivery times vary depending on the shipping method and location, and while we strive to ensure timely delivery, delays caused by couriers, customs, or unforeseen circumstances are beyond our control. For any shipping inquiries, please contact our support team.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase. If you're not, we offer a 30-day return and exchange policy for unused, unopened products in their original packaging. To initiate a return or exchange, please contact our customer support team with your order details. Return shipping costs are the responsibility of the customer unless the product is defective or damaged. Please note that items purchased during sales or promotions may have specific return conditions. Once your return is processed, a refund will be issued to the original payment method.